The thing that really caught our attention and made it better than Hotjar is a rich and eye-pleasing dashboard where you can view all of your relevant data together with all user behavior analytics. Pick from an extensive list of filters to narrow down your result set to edit and delete them in bulk. Mark as favorite or apply custom tags for easy categorization, instant access, and segmented analysis. You can manage your session recordings quickly and easily to get to key insights faster. It has a powerful visitor recording tool to track all actions and navigation followed by users and is able to capture data to understand users better through movements on your site. However, after thoroughly testing the tool, we found it to be packed with features. Part of the 500apps business suite, SiteRecording is also one of the younger session-replay-tools in the market and it can seem a bit odd to you that we have given it in the first place. Session replay tools introduce a certain privacy risk for personal visitor data.It can be time-consuming to go through individual recordings especially when you realize that not every recording will result in valuable insights.In other words, it is up to you to interpret visitor actions. You will often have issues with missing context such as having no direct explanation from the visitor regarding some of their activities.They allow you to test and enhance new features and web pages by giving you insights into how visitors react to these new features or web pages.They give you the ability to understand and improve your onboarding processes by allowing you to see specific places where visitors fail during their onboarding.They help you find and reproduce issues to further improve your user experience.You can determine areas in your funnel where your users are experiencing issues.They give you the ability to look at individual visitor sessions.They give you information about live online visitor interactions.So why do companies choose to work with session recording tools? Do the pros really outweigh the cons? The only way to find out is by looking at both sides. This means that although there are many pros and cons that some session-replay-tools have, they still prove to be a powerful weapon in the hands of an experienced UX team or a data-driven marketer. Having these challenges in mind, it is important to note that they do not stop more and more companies to go search and start working with a session-replay-tool. It can be time-consuming and difficult to analyze larger numbers of individual sessions.It can be time-consuming to go through individual recordings and not all recordings will give valuable insights.It can be difficult to configure certain controls.It can be hard to understand and connect the entire journey of a specific user.While there are many benefits that session-replay-tools can give to your business, there are also some challenges around their deployment. Knowing your requirements and comparing them with our findings, we hope to ease up your decision. They provide digital marketers and UX teams with deep and accurate insights into the user experience of website visitors.ĭisregarding the fact that there is still significant controversy regarding the use of session replay tool and the privacy issues that they present, today we have more than 100 different vendors in this industry.Īnd while all of them promise better UX outcomes to their clients and while most of them have the same or at least similar features, as in every business, some of them are good while others could be better at their job.ĭue to the sheer number of different solutions that are available, we have decided to analyze them all based on a pre-determined set of criteria and deliver you a list of the best 10 session-replay-tools that you can get. The session replay software is used to record, save and replay the interactions visitors have on a website.
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